Privacy Policy

Who we are and how to contact us

Secondsight is a trading name of Foster Denovo Limited, which is authorised and regulated by the Financial Conduct Authority. FCA Reg No. 462728. Foster Denovo Limited is registered in England and Wales Reg No. 05970987.

Registered office: Ruxley House, 2 Hamm Moor Lane, Addlestone, Surrey, KT15 2SA.

Telephone: 0330 332 7143

Email: [email protected]

If you have any issues regarding data protection or would like any further information, please email [email protected]

Personal data we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

This website does not collect any personal data from or about you, except for the following types of information that we will collect automatically if you consent to us setting cookies on your device when you visit the website:

• IP and MAC address
• Browser types and language
• Operating system and platform type
• General location data- the country from which you accessed our website
• Software and hardware attributes (including device IDs)
• Referring and exit pages and URLs
• The number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our sites, the date and time you used the website, any form submitted, error logs, and other similar information.

We will use this information to assess and to improve the performance of our website and the information we provide.

We use cookies to collect this information. Our Cookies Policy sets out information about the cookies we use on our site.

This website is not intended for children and we do not knowingly collect data related to children.

Ensuring the lawful use of your data

We will only collect the data listed above where you have given us consent to set the relevant cookies. We will only use this data for our legitimate interests of assessing and improving the performance of our website and the information we provide.

Who we share your personal data with

We share your personal data with trusted third parties who assist us in operating our website and providing our facilities, services and products to you. When we do share your data with these third parties, we have written contracts in place with them to ensure they only use your data for the purpose we specify to them and that your privacy is secure and respected. These trusted third parties include the following who may process your data:

We will also disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

International transfer of your personal data

For the purposes of running this website, it may be necessary for the personal data that we collect about you to be transferred to or accessed from outside the UK or the EEA. If we do this, we have procedures in place to ensure your data receives the necessary protections.

Where we transfer your personal information to countries deemed to provide an adequate level to data protection by the UK Information Commissioner’s Office, we rely on that decision to transfer your personal information.

For transfers to service providers outside the UK or the EEA where no adequacy decision applies, we use standard contractual clauses or other transfer tools provided for in the applicable data protection legislation to protect your personal information. Any transfer of your personal data will comply with applicable laws and we will treat the information according to the principles set out in this privacy policy.

If you would like further information or a copy of the standard contractual clauses we use, please get in touch with us using the contact details provided at the beginning of this privacy policy.

How long we will keep your personal data

We will only keep your personal data for as long as we need to in order to fulfil the purposes for which it was collected, as set out in this privacy policy. For further information, please contact us using the details provided at the beginning of this privacy policy.

How to access and control your personal data – Your rights
You have certain rights with respect to your information which are summarised below. Some of the rights are complex therefore, not all details are included in the summary:

• Right of access: you can ask for copies of all the information that we process about you;
• Right to rectification: you can ask to have inaccurate information held about you corrected;
• Right to erasure: you can ask for the information held about you to be erased (subject to certain criteria);
• Right to restriction of processing: you can ask us to restrict the processing of your information (under certain circumstances);
• Right to data portability: you can, under certain circumstances, request that we transmit your personal information to another provider of services.
• Right to object

Where we are processing your personal data on the basis of our legitimate interests, you can ask us to stop processing it and we must do so unless we believe we have an overriding legitimate reason to continue processing your personal data or we need to process it for the purposes of legal claims.

If you would like to exercise any of your rights mentioned above, you can do so by writing or emailing our Data Protection Officer at the address detailed above.

Your right to withdraw consent

Where you have provided consent for us to process your information (for example, for the placement of certain cookies), you can withdraw your consent at any time.

You can withdraw your consent by writing or emailing our Data Protection Officer at the address detailed above.

Your right to make a complaint

If you have a complaint about the way we process your personal data or think that we have not complied with your rights, you can make a complaint to:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 or 01625 545745
Fax: 01625 524510
Website: www.ico.org.uk

We would, however, appreciate the chance to deal with your concerns before you approach the Information Commissioner’s Office, so please do contact us in the first instance.